GenZ Books Back home

GenZ Books

Frequently Asked Questions

Last updated 23 September 2026

Straight answers about the books, the AI, paying and your class pass. If yours is not here, the contact page reaches a real person.

Is this the same book I have at school?
Yes. GenZ Books uses the Punjab Curriculum and Textbook Board Class 9 editions, page for page. What you see on screen is the page in your bag.
How do I pay?
With your JazzCash or Easypaisa mobile account — enter your number, approve the prompt on your phone, and your class opens straight away — or by bank transfer, which we confirm by hand once you send us the receipt.
What happens after the launch offer ends?
The launch price is half the full price. Join now and your syllabus is paid at the launch price.
Is my payment one-time?
One payment covers one class for the full syllabus. Nothing renews on its own — when you move to the next class, you decide whether to pay for that one.
Which classes are covered?
Class 9 is live with every subject. Each class is its own pass, so moving up is a new payment at that class's price.
Can I change my class later?
Your class is set when you sign up. To move up, buy the next class's pass from your profile; an administrator can also move you if something went wrong.
Do I need internet?
Yes. The books stream from our servers and answers are worked live, so you need a connection. Your reading position, bookmarks and past answers follow your account to any device you sign in on.
Can it answer in Urdu?
Urdu chapters answer entirely in Urdu — tashreeh, khulasa, markazi khayal, hawala-e-matan. English chapters come back in English with an Urdu translation underneath.

Still unsure? Contact us — or read the delivery, refund and cancellation policy.

Questions about this page? Contact us. See also our Terms & Conditions, Privacy Policy, Delivery, Refund & Cancellation Policy and FAQ.

GenZ Books · 49 Tail, Sargodha, Pakistan · +92 335 7660349 · info@genzbooks.pk